Job Description for International Logistics Manager

1. Oversee International Shipments:

   • Manage the movement of goods between different countries and ensure timely deliveries.
   • Coordinate with shipping carriers, freight forwarders, and customs brokers to facilitate the smooth transit of goods.
   • Select the most cost-effective and efficient shipping methods (air, sea, road, or rail).

2. Customs Compliance:

   • Ensure that all shipments comply with international trade laws, tariffs, and customs regulations.
   • Prepare and manage the required documentation (e.g., bills of lading, certificates of origin, import/export licenses).
   • Stay updated on changing trade regulations and tariffs across different countries.

3. Supply Chain Coordination:

   • Work closely with suppliers, manufacturers, warehouses, and distributors to synchronize logistics and production schedules.
   • Monitor stock levels and ensure inventory is maintained to avoid shortages or overstocking.
   • Develop and implement strategies to optimize inventory management, reduce lead times, and improve supply chain efficiency.

4. Vendor & Partner Management:

   • Manage relationships with international suppliers, logistics companies, and third-party service providers.
   • Negotiate contracts, rates, and service terms to ensure optimal service and cost savings.

5. Risk Management & Problem Solving:

   • Identify potential risks in the logistics process (e.g., delays, damages, theft) and implement solutions to minimize them.
   • Address and resolve any issues related to shipping, customs clearance, or product delivery.

6. Documentation & Reporting:

   • Maintain accurate records of shipments, inventory, customs clearance, and other logistics-related activities.
   • Generate regular reports on logistics performance, costs, and efficiency for upper management.
   • Ensure that all international trade documentation is up to date and readily accessible.

7. Budget Management:

   • Develop and manage the logistics department’s budget, ensuring cost-effective operations.
   • Identify opportunities for cost savings and optimize supply chain expenditures.

8. Team Management:

   • Lead and supervise a team of logistics professionals, providing training and guidance as needed.
   • Foster a collaborative environment to ensure effective communication and operations within the logistics team.

9. Customer Service & Satisfaction:

   • Collaborate with customer service teams to resolve any shipping or delivery issues for customers.
   • Monitor customer satisfaction and respond to any logistics-related concerns promptly.

10. Strategic Planning & Process Improvement:

• Continuously evaluate and improve logistics processes and systems to enhance efficiency, reduce costs, and improve customer service.
• Implement technology solutions such as logistics software or systems to track shipments and streamline operations.

Required Qualifications:

• Education: Bachelor’s degree in logistics, supply chain management, international business, or a related field (Master's degree is a plus).
• Experience: Minimum of 5 years of experience in logistics or supply chain management, with at least 2 years in an international logistics role.
• Skills:
  • Strong knowledge of international trade laws, customs regulations, and tariffs.
  • Excellent organizational, negotiation, and problem-solving skills.
  • Proficiency in logistics software, ERP systems, and Microsoft Office Suite.
  • Strong communication skills and the ability to work with diverse teams across multiple countries.
  • Ability to manage budgets and meet financial targets.

Preferred Qualifications:

• Experience with managing international freight forwarding or customs brokerage.
• Fluency in additional languages (especially for global organizations).
• Certification in logistics or supply chain management (e.g., CSCMP, APICS).

Key Attributes for Success:

• Attention to Detail: Ensuring that all processes, documentation, and compliance requirements are met accurately.
• Adaptability: Ability to handle unexpected delays or challenges in the global logistics environment.
• Multitasking: Ability to manage multiple shipments, projects, and deadlines simultaneously.
• Leadership: Strong leadership skills to guide and manage logistics teams effectively.